Privacy Policy

Effective Date: July 15, 2024
Organization: DelRec Document Solutions LLC
Registration: DE LLC #4218763

1. Who We Are

DelRec Document Solutions LLC ("we," "us," or "our") operates the website delrec.net. Our registered address is 800 Delaware Ave, Suite 200, Wilmington, DE 19801, United States. For privacy inquiries, contact us at legal@delrec.net or call (302) 555-0298.

2. Information We Collect

We may collect the following categories of personal information when you interact with our website:

• Contact Information: Name, email address, phone number, and postal address when you submit a form, request a quote, or contact us directly.
• Usage Data: Pages visited, time spent on site, referring URLs, browser type, device information, and IP address — collected automatically through server logs and analytics tools.
• Communication Records: Copies of correspondence when you contact us via email, phone, or messaging platforms.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To improve our website, content, and user experience
• To send service-related communications (not marketing, unless you opt in)
• To comply with legal obligations applicable in Delaware, United States
• To protect our rights, property, and the safety of our users

4. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to enhance functionality and analyze usage patterns. We use:

• Essential cookies: Required for basic site functionality (session management, security)
• Analytics cookies: Google Analytics (anonymized IP) to understand traffic patterns

You may disable cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: Hosting, email, analytics, and payment processing partners who are contractually bound to protect your data
• Legal authorities: When required by law, court order, or governmental request applicable in United States

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, or as required by applicable law in Delaware. Contact form submissions are retained for 24 months unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent at any time

To exercise any of these rights, contact legal@delrec.net. We will respond within 30 days.

8. Security

We implement reasonable technical and organizational measures to protect your personal information, including SSL/TLS encryption for data in transit and access controls for data at rest. However, no method of transmission over the Internet is 100% secure.

9. Industry-Specific Notices

Data Security: We maintain SOC 2 Type II compliance audited annually. Client documents are encrypted at rest (AES-256) and in transit (TLS 1.3). Our data centers are located in Ashburn, VA and comply with SSAE 18 standards. HIPAA Business Associate Agreements are available for healthcare clients.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact

For questions about this Privacy Policy, contact:
DelRec Document Solutions LLC
800 Delaware Ave, Suite 200, Wilmington, DE 19801
United States
Email: legal@delrec.net
Phone: (302) 555-0298

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